Absolutely, babe! Spend €50 or more and we’ll ship it for free — no matter where you live. Under €50? Just a tiny €4.99 to get your goodies.

Totally. Changed your mind? No problem — you’ve got 30 days to send it back. You cover return shipping, unless it showed up looking less than cute (see below 👇).

Oh no — not on our watch! If your order shows up damaged, just send us a pic and we’ll take care of it with a free return label — fast and fuss-free.

Quick, girl! Once your order’s placed, we start prepping fast. If you made a mistake, email us ASAP at hi@hellothatgirl.com and we’ll do our best to help before it ships.

Once your order ships, we’ll send you a tracking link faster than you can say “That Girl energy.” Keep an eye on your inbox (and maybe your spam folder too, just in case).

It happens! If your order hasn’t shipped yet, email us immediately with the correct info. If it’s already on its way, we’ll try to help, but we can’t promise a reroute. 🫶

Always, babe. We’re proudly cruelty-free — no animal testing, just products made with love and skin-loving ingredients.

We’ve got you! Each product page includes easy-to-follow instructions so you can get that glow-up moment without the guesswork.

If something’s sold out, it’s probably because That Girls went wild for it 💅. But don’t stress — we restock bestsellers often. Sign up for restock alerts and be the first to know!